Comments on: Hoover SteamVac F5914-900 With Clean Surge http://www.steamcleanerreviews.net Carpet Cleaners, Steam Mops, Handheld Steam Cleaners & More! Sat, 04 Feb 2012 13:53:51 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jill http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-19174 Jill Sat, 04 Feb 2012 00:50:43 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-19174 My brushes do not spin any more and my attachment does not spray water any ideas My brushes do not spin any more and my attachment does not spray water any ideas

]]> By: Jill http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-19173 Jill Sat, 04 Feb 2012 00:50:09 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-19173 My brushes do not spin any more and my attachment does not spray water My brushes do not spin any more and my attachment does not spray water

]]> By: Vicfixit http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-18263 Vicfixit Thu, 29 Dec 2011 20:05:08 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-18263 I own two of these Hoover carpet cleaners. The older unit failed early in its use due to a split dispenser tank. I ordered a replacement tank and then experienced the leaking problems listed in most of the complaints. I located the problem as the solenoid valve that sticks open causing cleaning solution to leak in quantities dependent on the air rate entering the dispensing tank. I removed the valve and as expected blew air through it easily. I tapped the valve assembly a few times and the valve closed. I replaced the valve and installed the tank. It gurggled a few seconds but no leak. I started using the unit and notice no fluid was being despensed. I then noticed an electrical smell, that I assumed was the stuck solenoid trying to open. I plan to order a new solenoid to remedy the problem. The newer unit was purchased when we were having the tank problems with the first unit. It has been used a few times. It started leaking like the first unit so I checked the solenoid and found it also open. I tapped on the valve body and it closed. I put the covers back on and filled it up. I used it without any additional problems. This appears to be a problem with the solenoids selected by Hoover. This type of solenoid is used on many dispensing type appliances. My assessment is the solenoids corrode in between appliance use. Accessing the solenoid is a little difficult. It is under the plastic cover in front of the dirty tank. Holding the handle it is the solenoid on the right. The exit tube can be pulled from the brush assembly and tested by blowing into the tube. With no power on the unit, you shouldn't be able to blow back to the clean tank, if you can the valve is stuck open and the unit will leak as soon as the dispensing tank is attached. I wouldn't recommend this product to anyone, unfortunately for most of us we are stuck, some of us twice. Vic I own two of these Hoover carpet cleaners. The older unit failed early in its use due to a split dispenser tank. I ordered a replacement tank and then experienced the leaking problems listed in most of the complaints. I located the problem as the solenoid valve that sticks open causing cleaning solution to leak in quantities dependent on the air rate entering the dispensing tank. I removed the valve and as expected blew air through it easily. I tapped the valve assembly a few times and the valve closed. I replaced the valve and installed the tank. It gurggled a few seconds but no leak. I started using the unit and notice no fluid was being despensed. I then noticed an electrical smell, that I assumed was the stuck solenoid trying to open. I plan to order a new solenoid to remedy the problem.
The newer unit was purchased when we were having the tank problems with the first unit. It has been used a few times. It started leaking like the first unit so I checked the solenoid and found it also open. I tapped on the valve body and it closed. I put the covers back on and filled it up. I used it without any additional problems.
This appears to be a problem with the solenoids selected by Hoover. This type of solenoid is used on many dispensing type appliances. My assessment is the solenoids corrode in between appliance use.
Accessing the solenoid is a little difficult. It is under the plastic cover in front of the dirty tank. Holding the handle it is the solenoid on the right. The exit tube can be pulled from the brush assembly and tested by blowing into the tube. With no power on the unit, you shouldn’t be able to blow back to the clean tank, if you can the valve is stuck open and the unit will leak as soon as the dispensing tank is attached.
I wouldn’t recommend this product to anyone, unfortunately for most of us we are stuck, some of us twice.
Vic

]]> By: luci luciano http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-18245 luci luciano Tue, 27 Dec 2011 18:32:56 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-18245 I used it the first time and it worked fine. After reading all the above comments I am afraid to use it again in fear it will not work. I don't know what Hoover means when they say SteamVacuum I see no steam no matter how hot the water. Anyway....seems it is a big problem with adjusting everything just perfect. Housewives get very frustrated at things like this. maybe Hoover engineers need to go back to the drawing board. I used it the first time and it worked fine. After reading all the above comments I am afraid to use
it again in fear it will not work. I don’t know what Hoover means when they say SteamVacuum
I see no steam no matter how hot the water. Anyway….seems it is a big problem with adjusting
everything just perfect. Housewives get very frustrated at things like this. maybe Hoover
engineers need to go back to the drawing board.

]]> By: Greg http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-17908 Greg Mon, 05 Dec 2011 05:04:04 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-17908 Pam, I had the same problem as you, but I was able to fix it. Here is what I did. First, take out the clean solution bucket. Then unscrew the 2 screws that are behind the bucket. They go all the way through the machine and hold the hose connector piece on, so the hose and the piece that it fits into will fall off. Then if you try depressing each of the 2 buttons you can see them working (or not working) by look at the front of the machine towards the bottom of where the clean solution bucket would be. Next, take off the handle piece (which you can just lift off now that you have those 2 screws removed. You can see how the 2 buttons work now. They each push down on a plastic piece. Try pushing the plastic piecing with your hand to make sure that they push down the gaskets (again by looking at the bottom of where the clean solution bucket would be. If they manually work, reattach the handle making sure that the plastic piece that pushes down lines up with the pieces you were just manually pushing. Then just screw everything back together. That is what worked for me. Greg Pam,
I had the same problem as you, but I was able to fix it.
Here is what I did. First, take out the clean solution bucket. Then unscrew the 2 screws that are behind the bucket. They go all the way through the machine and hold the hose connector piece on, so the hose and the piece that it fits into will fall off. Then if you try depressing each of the 2 buttons you can see them working (or not working) by look at the front of the machine towards the bottom of where the clean solution bucket would be. Next, take off the handle piece (which you can just lift off now that you have those 2 screws removed. You can see how the 2 buttons work now. They each push down on a plastic piece. Try pushing the plastic piecing with your hand to make sure that they push down the gaskets (again by looking at the bottom of where the clean solution bucket would be. If they manually work, reattach the handle making sure that the plastic piece that pushes down lines up with the pieces you were just manually pushing. Then just screw everything back together. That is what worked for me.
Greg

]]> By: Pam http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-17629 Pam Thu, 24 Nov 2011 19:02:58 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-17629 I have this machine. Can you help? My issues is that there is no water or solution that comes out when the trigger is pulled. The Clean Surge button will release solution and water, it opens both gaskets, but the trigger will not release anything. I can see the two gaskets that these buttons release, in behind the scrub-brush hand tool, and the trigger moves one of the gaskets slightly, but not enough to let the solution through. Anyone have any suggestions? I cannot use this machine on clean surge the whole time! I have this machine. Can you help?
My issues is that there is no water or solution that comes out when the trigger is pulled. The Clean Surge button will release solution and water, it opens both gaskets, but the trigger will not release anything. I can see the two gaskets that these buttons release, in behind the scrub-brush hand tool, and the trigger moves one of the gaskets slightly, but not enough to let the solution through.

Anyone have any suggestions? I cannot use this machine on clean surge the whole time!

]]> By: Chris http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-17348 Chris Mon, 14 Nov 2011 05:28:01 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-17348 Middle brush falls out whenever I lift up front end. Can't move it without having front down at all times. Middle brush falls out whenever I lift up front end. Can’t move it without having front down at all times.

]]> By: Terry http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-17306 Terry Sat, 12 Nov 2011 19:28:07 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-17306 pulled trigger and depressed the clean surge button durring assembly but got no snap! Don't know if i should try it out or call for customer service on Monday. pulled trigger and depressed the clean surge button durring assembly but got no snap! Don’t know if i should try it out or call for customer service on Monday.

]]> By: Joel http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-17011 Joel Thu, 27 Oct 2011 01:46:38 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-17011 Isn't there a law against calling a hot water extraction vacuum a "steam vac" when it is in fact NOT a steam vac? OHHHHH! It is soooo frustrating trying to find an ACTUAL steam vac! Sure, hot water extraction vacs do remove spots but they do absolutely NOTHING to traffic scum. I want what the real deal! Isn’t there a law against calling a hot water extraction vacuum a “steam vac” when it is in fact NOT a steam vac? OHHHHH! It is soooo frustrating trying to find an ACTUAL steam vac! Sure, hot water extraction vacs do remove spots but they do absolutely NOTHING to traffic scum. I want what the real deal!

]]> By: Jean http://www.steamcleanerreviews.net/hoover-steamvac-f5914-900-with-clean-surge/comment-page-1/#comment-16630 Jean Sun, 09 Oct 2011 00:16:44 +0000 http://www.steamcleanerreviews.net/?page_id=48#comment-16630 I have the Hoover Steam max (no steam - yea right - just my hot water) and today used it for the 3rd time. It leaked all the water out without me having to even push the button on the hand that does that. A whole gallon leaked out in 3 6' passes!! It is obviously leaking around the right side connection as you can hold the arm back and see it flowing down from the upper chamber. Yet when I remove the upper chamber it is not leaking. Only does it when seated. What do I do? I have the Hoover Steam max (no steam – yea right – just my hot water) and today used it for the 3rd time. It leaked all the water out without me having to even push the button on the hand that does that. A whole gallon leaked out in 3 6′ passes!! It is obviously leaking around the right side connection as you can hold the arm back and see it flowing down from the upper chamber. Yet when I remove the upper chamber it is not leaking. Only does it when seated. What do I do?

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